FAQs
Frequently asked questions ordered by popularity. Remember that if the visitor has not committed to the call to action, they may still have questions (doubts) that can be answered.
Please visit our rentals page for more specific pricing. Pricing will vary based on length of time vehicle is needed for, along with specific dates and vehicle types.
We rent Mercedes Benz Sprinters, Cadillac Escalades, and Minibuses. Daily and hourly rates vary
We have 24/7 availbility for vehicle dropoff's, hourly chauffeured service and call center support. Our physical office location's are typically open from 9A-5P M-F
No- all you need is a VALID driver's license along with proof of insurance. ALL drivers must be over the age of 25
The minimum rental day without a chauffeur is 24 hours. The minimum rental day with a chauffeur is 4 hours. There is an unlimited maximum rental duration; you can rent a sprinter as long as you'd like.
Yes, most insurance policies cover our vehicles, but it's best to check. Most of our Sprinter vans are either 4-6 Wheel Mercedes 2500 or 3500 Series Vans. If your insurance does not cover the vehicle, we may be able to offer you insurance at a cost.
We do not currently offer insurance for purchase and ALL renters must have full coverage insurance for daily rentals
Only drivers that you have on your policy may drive
For most rentals -yes! Please check your agreement for more information. Greasy,oily and other foods which leave residue or excessive odor's in the vehicle may attract a cleanup fee.
We maintain a smoke free environment, including ALL of our vehicles. Smoking any substance in any of the vehicles is prohibited and will attract a smoking fee. Please refer to your agreement or account manager for pricing.
For chauffeured service, a security deposit may be due to reserve a vehicle depending on the pickup date and type of service. For daily rentals without a driver, deposits are typically $1500 depending on vehicle type and duration of rental.
We accept most major forms of payment. For cash payment, a card must still remain on file. Valid ID may be required at the discretion of management for certain transactions
Our processing fee is what we charge on all credit and debit card transactions
We take pride in our vans and adhere to limo grade quality and maintenance standards. Every rental comes fully cleaned and ready for your family, client or group. We only rent out late model Mercedes Sprinter Vans and hence our prices are in line with the quality of the van
All of our standard rentals come with unlimited mileage
Our smallest capacity Sprinter van seats 6 people in the rear cabin area, 1 driver and a co-driver, making a total of 8 people
Our largest Sprinter seats 15 people - 13 people in the rear cabin area, 1 co-driver and a driver
The next step up from a Sprinter van is our minibus,which seats 20-31 people comfortably plus a driver
The standard Sprinter vans have enough luggage space for 12-15 carry on bags OR 8-10 golf bags. The luxury Sprinters have the same dimensions, except the cargo area is partitioned and completely seperate from the passenger area
We typically start taking reservations 3 months in advance for certain vehicles. Please get in touch if your reservation is further out
Most of the Sprinters use diesel fuel. Please save ALL your fuel purchase receipts for every rental. At some locations, a small number of our vans use Gasoline. In these cases, we will inform you of the fuel type prior to your rental